Frequently asked questions

What people ask us before they buy

Ask us on WhatsApp
How much does it cost and how do I pay?

The price of each product is on its page, with taxes included and, during Black Month, with the −30% already applied. You pay by card, Bizum, PayPal, Apple Pay or Google Pay through Shopify's secure checkout. If you have any questions about the price, message us on WhatsApp.

Will the boots or the trousers fit me?

The BPS Plus come in sizes L and XL and the BPS Pro is one size. If you're very tall, or unsure about your thigh measurement, send us your height and trouser size on WhatsApp and we'll tell you which model fits you before you buy.

How long does shipping take and how much is it?

It's free over €100; below that, €4.95 to mainland Spain and €9.95 to the Balearic Islands. We deliver in 24-72 hours on working days to mainland Spain and in 2-5 working days to the Balearic Islands, with SEUR and tracking. The baths and the lamp with stand take 5 to 10 working days, for now only to mainland Spain, and the carrier calls you first.

Can I return it?

Yes. You have 14 days from receiving it to return it. You pay for the return shipping. The baths and the BPS Clinic-Stand don't fit in a standard parcel: we'll tell you what it costs to return them before you buy. We refund you within 14 days of you letting us know; we may wait until we receive the product. If you return the BPS Fusion, return the free gift too. The full terms are in the returns policy.

What guarantee do I get?

All our equipment has the 3-year legal guarantee for consumers. If something goes wrong, we handle it. Keep your order confirmation email.

How do I start using it?

Each product comes with its manual. Start with short sessions at the lowest pressure or intensity, and work up to what feels comfortable.

Are there any precautions?

Read the precautions in the manual before your first session and follow them. If you have any health condition, are pregnant or have an implanted device, check with a healthcare professional first. With red light, don't look directly at the light source.

BPS Fusion or BPS Pro?

The BPS Pro is a pair of trousers with 6 chambers that covers both legs in full. The BPS Fusion are boots with 5 chambers per boot that add 660 and 850 nm red light in the same session, with no cables. If you only want compression and full coverage, go for the Pro; if you want compression and light, the Fusion.

Do you ship to the Canary Islands, Ceuta or Melilla?

Not at the moment. We ship to mainland Spain and the Balearic Islands. If you live in the Canary Islands, Ceuta or Melilla, message us: we'll tell you whether there's any option for your order and how much it would cost.

  • Free shipping over €100 · 24-72 h on working daysMainland Spain and the Balearic Islands. Under €100: €4.95 mainland, €9.95 Balearic Islands. Bulky items, 5-10 working days, for now only to mainland Spain.
  • 14 days to return itFrom the day you receive it. We'll explain how.
  • 3-year legal guaranteeWe handle the legal guarantee for you.
  • Secure paymentCard, Bizum, PayPal, Apple Pay and Google Pay
    • American Express
    • Apple Pay
    • Bizum
    • Google Pay
    • Klarna
    • Maestro
    • Mastercard
    • MB WAY
    • PayPal
    • Satispay
    • Shop Pay
    • Union Pay
    • Visa
  • We'll help you chooseAsk us before you buy: 619 065 166.